Welcome to the Bigfoot Support Camp—where even the wildest tech issues get tamed. If something’s acting up, your first stop is our Ticket System (linked in the Support menu and on the Support page). It’s like sending a smoke signal, but faster and with fewer bears.
To help our team track down the problem quickly, include:
- 🦶 Your domain name or account info
- 🔍 A clear description of what’s going wrong
- 🖼️ Any error messages or screenshots
- 🧪 What you’ve already tried (if anything)
- 🚨 Whether it’s urgent or just mildly annoying
Once your ticket’s in, you’ll get a confirmation and we’ll start tracking it like Bigfoot in fresh snow. Most issues are reviewed within 24 hours—often faster.